Damaged on arrival difficult customer service
I love this dress, it’s so cute and fits me well. Unfortunately, it is very poorly constructed and cheap. It arrived with a hole in the lace and the stitching was unraveling in the chest area. So not made well at all but dang it’s cute. So I submit a claim and request an exchange, 5 days later I still don’t know what’s going on with my exchange. I just want the dress I paid for but no one responds to me to explain what’s happening and now my order is pending and I have a dress I can’t wear.
slboy · freepeople.com
